People usually choose things which are convenient for them. This is likely the most crucial reason why meal delivery apps like Uber Eats have become so popular. Before knowing the specifics of how to construct an on-demand food delivery service, it is essential to understand the numerous components of making one. There are various ways to create a food delivery app from scratch. From that the most important and trending app in the current scenario includes uber eats at present.
Know about the key elements of a Successful Food Delivery App? Why is there a surge in food delivery apps?
The following three elements make up an UberEats app:
- The Client’s Perspective
If you are a new user then you need to create an account with the help of your email address and then proceed further. There should be an option of selecting a restaurant or cafe from a list of merchants near your location—the ability to place orders from a menu rapidly.
Processing payments and confirming promo codes using a payment gate system. It would be best if you tried to include as many payment alternatives as possible. Order status expected delivery time, and courier position may all be tracked.
- The Restaurant Side
Your food delivery app must have a restaurant registration website that allows restaurants to join the meal delivery platform. This page type collects all relevant information about the restaurant, such as its name, address, hours of operation, and contact information.
It is essential to have a content management system that allows eateries to publish their menus and photographs on the meal delivery platform. An order monitoring function will enable restaurants to see incoming orders and keep consumers updated on their orders’ status. At any point, both parties should be able to know the complete status of orders — cancel
- The Courier Side
It would be best to have an easy-to-use signup page for your food delivery service that allows couriers to sign up. It should be a page allowing couriers to manage their orders and schedule delivery in real-time. In this feature you should include all other information about the order, delivery guy, etc.
Before picking up your order, you have the option of estimating the delivery time. You should know about cross-interface communication features that would allow couriers to communicate with both the courier and the restaurant and send delivery updates.
A deeper look at the business model of Uber Eats’ business
Uber Eats is a game-changer in the transportation business and a product of the Uber unicorn, and this makes it essential to learn more about uber eats app clone. The company embodies the sharing economy and on-demand services concepts. Uber provides ride-sharing services, while Uber Eats allows users to order meals from neighboring restaurants and cafes.
So, how do apps like Uber Eats succeed? Such apps charge fees for each order and provide services to three types of users.
- A restaurant registers, enters a description and specific address, publishes a menu with prices and high-quality images and receives orders from clients;
- Customers, on the other hand, register and create an account, browse available locations and menus, select meals, and place orders through the app;
- Delivery men receive order alerts, accept the ones they can fill, pick up the food, and deliver to the customer’s door.
Standard features that restaurants, customers, and couriers app must have
- Profile that can be customized
Users can change their profiles here, including adding more information, images, and so on.
- Features that are based on your location
To improve the user experience of your app, add location-based capabilities. Restaurants designate their exact position on an integrated map; customers enter the address after placing an order; and couriers utilize maps and navigation to deliver meals, among other things.
- Login is simple
Allow all user groups to access your web app rapidly. You need to fill in basic information such as an email address or a cell phone number or allow third-party authorization. To avoid potential hazards, verify ID before granting access to eateries and couriers.
A restaurant sets a price for a meal on its menu, the customer pays for it at the register, and the courier receives payment after delivery to their bank account. An in-app payment feature is required.
- A relationship management system
Conflicts may arise as the meal delivery platform expands. It would be best to be prepared for issues like frauds and respond appropriately, and resolve them quickly. As a result, while developing apps like Uber Eats, include necessary features for the Platform’s administrator.
- Reviews and ratings
Allow clients to leave feedback and score their experience with a particular restaurant or courier.
- Customer service
Customers appreciate the assistance and promptness. If customers require a step-by-step registration guide or have any recommendations, wishes, or queries, there should always be someone to assist them.
- The troubleshooter is the platform administrator.
An administrator is another person who participates in a platform. This individual represents the Platform and is primarily responsible for the following tasks:
Send out notifications to each user group. When an order is placed, restaurants and couriers are notified; customers are notified of the projected delivery time.
- Cancellation policy
Cancellation management is the responsibility of the Platform’s admin. They are in charge of circumstances such as free cancellation, cancellation costs, and so on. The administrator should also.
- Publicity and promotions
The admin can handle these responsibilities even if your Platform does not have AI algorithms to track users’ preferences and give relevant ads. Admins may send special offers, promo codes, and discounts to different user groups based on previous orders.
An account history page allows couriers to keep track of their deliveries to a particular customer.
Consider how integrating the UberEats API into your meal delivery app simplifies your clients’ ordering and payment process. As a result, restaurants may take more orders and hence increase sales while efficiently managing food preparation. Couriers have simple access to all of the data they require to complete deliveries.